Aircall: For Better Business Communication

Aircall is a business telephony software based on Voice over Internet Protocol (VoIP) technology. This means that instead of using traditional phone networks, calls are transmitted over the Internet. Aircall offers a complete telephony solution for businesses, whether for standard use or call centers.

Why use software like Aircall?

There are many advantages to using Aircall for your business. First, VoIP technology is generally less expensive than traditional phone lines, making it a cost-effective option for small and medium-sized businesses.

Moreover, Aircall offers exceptional communication flexibility. You can receive and make calls from anywhere in the world, as long as you have an internet connection. This is especially useful for businesses with remote or traveling employees.

Additionally, Aircall integrates many advanced features that can boost your team's productivity. For example, you can use Aircall's desktop or mobile app to send SMS and access your call and voicemail histories. This history can also be filtered by date, team members, and tags assigned to calls.

Aircall offers numerous integrations, including Shopify, Slack, Zendesk, and more. These integrations allow your business to connect all your tools for seamless workflows. Integration with CRMs like Salesforce, Hubspot, or Pipedrive is especially useful for streamlining your sales process: no more repetitive, tedious manual work.

Aircall Feature Summary

Aircall is designed for businesses, so its features are tailored accordingly. For example, you can clearly separate contacts and team members or set your business hours to avoid being disturbed during your free time. For a quick overview of everything Aircall offers, here is a comprehensive list of its features:

Communicate efficiently

Examples of Aircall Use Cases

Aircall is an ideal telephony solution for businesses of all sizes and sectors. Whether you're a fast-growing startup or an established company, Aircall can meet your communication needs. Here are some examples of how Aircall can be used:

• Call Centers: Aircall is perfectly suited for call centers with its call management and transfer features. You can create filters to route calls to the right sales or service representatives and use voice menus to help customers find what they need.

• Service Companies: Service businesses, such as plumbers or electricians, can use Aircall to manage calls from clients and mobile employees. You can record and track calls to know who was contacted and when, and use voicemail features to stay in touch with employees in the field.

• Sales and Marketing: Aircall is an ideal solution for sales and marketing teams. You can record and listen to calls to evaluate your sales reps' performance and identify improvement opportunities. You can also use call management features to target the most relevant prospects and improve your conversion rate.

For sales teams, simply replaying calls is not enough to reach full potential. That's why it's best to pair business telephony software like Aircall or Ringover with a conversational intelligence software such as Leexi. This type of software goes further in data analysis and is perfect for gathering all the information an employee needs to improve.

User Reviews:

Aircall is a well-established company with a large customer base. In fact, over 14,000 businesses trust Aircall, showing that this software is reliable. By creating an account on Aircall, the DPA (data processing agreement) automatically applies to the processing of your personal data by Aircall. Your data will be handled according to applicable data protection laws.

Aircall customers generally have positive feedback about the business telephony software. Many appreciate Aircall's ease of use and flexibility, allowing them to make and receive calls from anywhere in the world with an internet connection. Advanced features like call management and voicemail are also widely appreciated. Many customers also highlight Aircall's excellent customer service, with representatives available to answer questions and quickly resolve issues. Overall, customers are satisfied with their Aircall experience and would recommend the software to other businesses. Plus, you can even earn money through a referral program!

In Summary

Aircall is a comprehensive business telephony software that offers flexibility, productivity, and cost savings. Whether you are a small or large business, Aircall can meet your communication needs by providing a range of advanced features and seamless integration with other communication and management tools. In a digital era where remote work is common, having good communication tools is essential to keep teams connected. If you're looking for a reliable and scalable telephony solution for your business, Aircall is an option to consider.