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The specifics of sales management

  • Sales management explained in a few steps
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  • Enhance your sales team's performance
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There are various ways to improve a sales team's performance, but sales management remains the key to success.

Sales management is the process, within sales training, of developing business objectives, plans, and strategies for a company. This involves identifying opportunities and threats, analyzing market conditions, creating a strategic plan, implementing it, and monitoring performance.

What is sales management?

Sales management is a broad and complex field focused on managing sales. It includes the study of:

  • the sales process,
  • sales objectives,
  • sales techniques,
  • sales operations.

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Reminder:

Sales operations are activities related to revenue generation for a business. These can include sales, marketing, advertising, customer service, and other elements tied to generating income for the company.

Sales techniques are strategies or tactics commonly used to drive more revenue for a company's sales operations. Common techniques include discounts, coupons, incentives, and other tools to help generate more revenue.

Sales management is also called "gestion des ventes" in French. Sales managers ensure their company's products are sold by convincing potential buyers. They are responsible for managing aspects such as:

  • pricing strategy,
  • product strategy,
  • customer service strategy,
  • distribution strategy.

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The role of sales managers in sales management

A sales manager must be able to interpret sales reports to identify areas for improvement. They also need an understanding of marketing principles to ensure their company operates as efficiently as possible.

They handle sales operations management, which includes sales objectives, sales techniques, and operations management. They are able to make business decisions to maximize profits, using various techniques to boost sales and improve customer relationships.

Developing a sales strategy

A company's sales strategy is a plan describing how it will compete in its markets. The strategy may include pricing policies, advertising plans, distribution channels, and other factors that contribute to a company's market success or failure.

A sales strategy is a set of decisions and actions that help a business achieve its sales goals. The sales strategy should align with the company's overall strategy and be flexible enough to adapt to changes in the business environment and customer expectations.

The sales strategy includes decisions about pricing, advertising, product development, distribution channels, and customer service. It also involves the organizational structure that supports these decisions.

Ultimately, a company's sales strategy must align with its business objectives. This helps the management team decide what products and services to offer, how to distribute them, and how to price them.

The sales manager: an essential asset

The sales manager is responsible for managing a company's sales operations. They are involved in sales, marketing, and advertising processes.

A sales manager generally ensures the company's sales targets are met. This means making sure the right products are sold to the right customers at the right time and at the right price. The sales manager is also responsible for developing and implementing new sales techniques and strategies to help increase revenue.

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