Leexi at the service of your call centre
- Transcript of calls
- A call centre booster thanks to Leexi
Put Conversational Intelligence to work in your call centre and improve your selling points.
Leverage all call information with our analytics
- Inbound call pick-up rate
- First-call resolution
- Second-call resolution
- Closing rate resolution
- Average call duration
- Silence time
Comprehensive dashboards
- For call centre managers
- Manage the human element
- Source of concrete actions
- Offer each employee a personalised progress plan
Customized dashboards
- Train your managers faster
- Share creative solutions
- Make it easy to ask for help
- Get a library of solutions
Give managers tools to boost sales
- Get relevant dashboards
- Get actionable metrics
- Take advantage of team-building tools
- Base your decisions on factual analysis
Leexi helping your call centre
Leexi allows you to exploit all the information that a call can contain. Thanks to accurate and reliable analytics, we can guarantee you ideal call analyses. You will be able to take advantage of the maximum amount of data to improve your sales arguments.
Leexi, the essential tool for your company
Leexi provides managers with an accurate overview of the work of their employees, so that they can offer each of them a personalised progress plan. The comprehensive and personal dashboards are a source of concrete actions that allow for rapid training. Indeed, the dashboard encourages the sharing of creative solutions and encourages people to ask for help or advice from the best performers. In short, it's about getting better and better.
Ready to boost your productivity with Leexi?
Leexi AI Notetaker takes notes for you